Only Vets in the area with staff on site 24/7


Kathy Jackson

Kathy started as a receptionist following equine work but had experience of veterinary work beforehand. Kathy mainly works on Colwyn Bay reception but also helps in Llanfairfechan and assists with account work.

Jan Rogers

Jan has been the manager of our Llanfairfechan surgery since 2006. Being a Cavalier breeder and ex hotel receptionist makes her ideal for running this surgery and she is known by all the clients.

Jo Owen

Jo has been with us for over ten years, keeping our office and admin in order. she also enjoys reception work and runs the Wednesday clinic in Llanfairfechan.

Jackie Williams

Jackie first got to know the practice in 1993 when she joined the RSPCA in Bryn y Maen.

She became deputy manager of the centre in 2004 before taking over as manager at another large RSPCA shelter in 2007. Jackie returned to North Wales and joined us as our pet insurance administrator and receptionist.

Carol Pilkington

Carol joined our morning reception team in Colwyn Bay during July 2021. Having been a client of the practice for several years she is enjoying being on the other side of the reception desk.

Carol likes keeping active at the gym and loves to keep us smiling with her home baking

Hannah Taylor

Hannah joined our reception staff in October 2021 and works in both our Colwyn Bay and Llanfairfechan surgeries. Hannah loves animals and enjoys being surrounded by pets every day. She also enjoys craft making and volunteers with the local Disability Ski Group.


Seren Jones

Seren works on our Colwyn Bay reception in the afternoons and evenings. Outside of the practice she is busy walking her dog Dora, horse riding or volunteering at Idlewild animal sanctuary.

Seren is also studying towards a Law course.